INTEGRATE YOUR BUSINESS COMMUNICATIONS: CRITICAL CONSULTING VoIP TELEPHONE SERVICE
PROFESSIONALIZE AND SIMPLIFY YOUR BUSINESS’ PHONE SERVICE
With Critical Consulting’s hosted PBX, you and your company get powerful features that give you even more control over your communications.
Critical Consulting’s hosted PBX is a VoIP-based telephone service that integrates with your hosted Exchange email. Our hosted PBX solution is:
• Powerful: Helps you immediately increase productivity and professionalize your business’s appearance with advanced VoIP calling features.
• Predictable costs: Flat-rate, per-user monthly charge with unlimited local and domestic long distance in the US and Canada.
• Easy to manage: Configure new users and numbers with the click of the button. Take advantage of new features as they’re released, without having to worry about hardware upgrades.
• Flexible: Set up features based on how you run your business.
• Highly Mobile: For traveling employees and remote workers, softphones provide all the features of a desk phone, no matter where they are.
• Integrated with Exchange: For click-to-call functionality and a complete unified communications phone solution.
• Use voice menu to set up an automated attendant to answer and route your incoming calls. Use our dial-by-name directory to give callers an easy way to reach the people they need.
• With hunt groups, you can direct calls to a group of employees like Sales or Support so that important calls are answered and addressed quickly.
• Enjoy predictable costs with a flat-rate, per-user monthly charge with unlimited calling in the US and Canada.
• With toll-free numbers, give your customers an easy way to contact you.
• Manage your users and features with online administration through Critical Consulting’s control panel.
Enhance employee productivity across your business with these individual features.
• Quick dialing. Your employees can reach each other easily with 3-, 4- or 5-digit extension dialing.
• Reduce the number of missed calls. With find me/follow me, employees can set up to three additional phone numbers – such as a mobile phone or home office phone – that ring when they’re away from their hosted PBX phone.
• Manage voicemail better. With voicemail-to-email, voicemails are delivered to an email inbox as a .wav attachment, making it easy to store or forward to anyone with an email address.
EVERY CRITICAL CONSULTING HOSTED PBX ACCOUNT COMES WITH:
• 1 voice menu, 5 hunt groups, music on hold, online administration and end user features including: direct phone number, unique extension and extension dialing, unlimited calling, E911 service, caller ID, call parking, call recording, call waiting, call transfer, call forwarding and 3-way calling.
OPTIONAL HOSTED PBX FEATURES INLCUDE:
• Additional phone numbers: for your voice menu, a hunt group, or a user’s line
• Click-to-Call functionality to enable you to make calls from Lync Secure IM or Outlook with a simple click of the mouse
• Toll-free numbers – get new toll-free numbers or port existing toll-free numbers
• Additional hunt groups
• Conference Bridges – our reservation-less audio conferencing service; both unlimited and pay-per-use options available
ADD CONFERENCE BRIDGES TO ROUND OUT YOUR VOICE SERVICE
Critical Consulting’s reservation-less Conference Bridges let you set up conference calls to enhance collaboration. The bridge is available whenever you need it and can be set up and given to a specific user or shared by a department or company and managed using Critical Consulting’s Resource Mailboxes. With our audio conferencing service you have the option to pay-per-use or a flat monthly fee for unlimited minutes.